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Delivery
The delivery is always carried out via post or courier service. In Switzerland, goods will be delivered within 3 to 10 work days, if not stated otherwise on individual products. All information is subject to change. Delivery time for international deliveries depend on the recipient’s location. All fees and custom costs are already covered for deliveries to the EU (we send the goods DDP). However, for deliveries to other countries additional tax and customs might arise at the border and have to be carried by the customer.If the sender does not provide the correct address or an address at which the post office cannot find the person, the return costs invoiced by the post office must be borne by the customer.We will inform you immediately via e-mail if an article is not available. CIRCUS reserved the right to carry out part delivery given that this leads to a more efficient execution of the complete delivery. In this case, there will be no additional shipping costs for the customer. CIRCUS also reserves the right to demand an up-front payment of 100% of the total amount.
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Return policy
Every buyer has the right to return their received goods to CIRCUS within 14 days (effective date: receipt of the goods). In order to return your goods, they must be in perfect sanitary condition, otherwise your claim on exchange or return becomes invalid. When returning goods to CIRCUS, the buyer must pay all shipping costs arising for CIRCUS or the costs may be deducted from the refund amount. All costs to send back goods must be carried by the buyer. By accepting these terms and conditions, you automatically agree to our return policy.
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Returns
Lorene Martin
Créa’fil
Rue des chèzeaux 10
1424 Champagne
VD / Switzerland
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